Villa Policies

Terms & Conditions

Rates

All Rates are quoted in United States Dollars and are subject to 15% government tax / service charge.

Season

Low Season : January 6th to June 30th (excluding Easter week), September 1st to December 20th High Season : July 1st to August 31st and Easter week Peak Season : December 21st to January 5th (Xmas & New Year period)

Usage

Normal bookings are for vacation purposes and special permission must be obtained for functions where the number of people in attendance exceeds 150% of the capacity of the villa. When using the Royalty Villas for events and parties a surcharge of up to the equivalent of a night’s rental price is applicable, in addition to a local community or “Banjar” fee.

Payment

All payments must be made in US Dollars. Payments are to be made via VISA, Mastercard or bank transfer.

Deposit

A 50% deposit is required to secure the villa and must be received within 5 working days after the relevant invoice and payment instructions have been given to the client. If the deposit is not received within this time, the booking will be cancelled.

Final Payment

The balance payment must be made at least 30 days prior to arrival date.

Additional charges incurred during the stay in the villa will be made a day before checking out. All bills including food and beverage charges, and other expenses incurred by the client during the period of stay shall be paid in in Rupiah. (unless prior arrangements are made)

Cancellation

Full refund of the 50% booking deposit will be given back if the cancellation period is within 2 weeks after deposit payment has been received by villa management. Cancellation after that period will result in a forfeit of the 50% deposit.

In event of a no-show , all deposits & payments will be forfeited.

Check In & Check Out Time

Check in time 15:00 (3 pm) Check in time 12:00 (12 pm) If you have an evening departure flight and would like a later check out , it is necessary to inform us when completing the booking form. A late check out is possible subject to availability .

Damage or Losses

The client is responsible for any damages or losses incurred during the period of occupation. We reserve the right to repossess the property if the client or a member of their party has caused excessive damage to our property.

Liability

We, the Royalty Villas cannot accept responsibility for any injury, sickness, loss, damage, additional expense or inconvenience, directly or indirectly caused by or arising out of the use or condition of the property and its appearance, plumbing, gas, electrical or otherwise, exceptional weather conditions or owner’s negligence. Further, no responsibility is accepted for the personal belongings, car, and its contents of the renter or any member of the party during the holiday.

You agree to indemnify and hold Royalty Villas harmless for any claims arising from a violation of the Terms of this agreement or of any third party claims. Royalty Villas solely has the full discretion to refuse or discontinue service to any person or agent, and/or rescind any contract for accommodations of guest services. Royalty Villas will not be held liable under any circumstances, including substitutions, to refund any unused portion of booked accommodations or services as described in these “Terms”.

These “Terms” are the conditions by, which will govern the reservations of our villa accommodations, unless otherwise provided. Royalty Villas will have sole discretion to determine choice of forum and law provisions.

Notification of Changes

We will reserve the right to make periodic changes to these terms without notice.

Miscellaneous

The laws of Indonesia will govern this Agreement, without reference to rules governing choice of laws. Any action relating to this Agreement must be brought in the courts of Indonesia and you irrevocably consent to the jurisdiction of such courts. You may not assign this Agreement, by operation of law or otherwise, without our prior written consent.

Subject to that restriction, this Agreement will be binding on, inure to the benefit of, and enforceable against the parties and their respective successors and assigns. Our failure to enforce your strict performance of any provision of this Agreement will not constitute a waiver of our right to subsequently enforce such provision or any other provision of this Agreement. You acknowledge that you have agreed to be bound by these Terms of this Agreement whether electronically or otherwise, you further acknowledge that you have received, understand and agreed to this Agreement.

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